WOW! If only every retail store offered Dance Etc.’s level of customer service! My daughter started ballet at 10 and nobody in our house knew anything about ballet. She has been fitted for pointe shoes four times now and Dana is remarkable – patient, gentle, kind, and wants your child in the right shoe. She communicated with my daughter’s pointe teachers so that they coordinated a shoe that’s going to help her advance in her foot strength. In addition, her feet are two different sizes so we bought two pairs of shoes so each foot is in the right size. Thank you so much Dance Etc!