ONLINE ORDERS: Returns for exchange or refund must be made within 7 days of shipping date. NO EXCEPTIONS.Exchanges cannot be made until returned merchandise is received in its original new condition, not worn, in its original packaging and with its original invoice. Shipping fees will not be refunded on returns. Shipping fees will be charged on all exchanges.
In-Store Purchase: Returns and Exchanges must be made within 30 days of purchase date and Item must be in its original condition – NEW, UNUSED in Original Packaging/with Tags Attached. Your receipt will be needed to process a return or store credit will be issued only. After 30-60 days, the return will automatically go to Store Credit.
SHOES: All Shoes are Final Sale. Shoes can be Exchanged for another size/style or RETURNED for Store Credit – as long as they are NEW, UNUSED and in their Original Packaging. Clearance and Closeout Items are Final Sale – NO Exchanges, NO Returns.
Special Order Items are not returnable or refundable.
Clearance and Closeout Items are Final Sale.
Tights and Undergarments: Are Final Sale, as they are a skin item. NO Returns or Exchanges. This also includes Bodytights, Trunks, Dance Belts, and Nude Leotards. No Exceptions.