Modified Hours | M - F 11am - 5pm, Sat 11am - 4pm | In-Store BTS $ale ~ 25% OFF + Buy 3, Get 1 Free Tights!

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Returns & Exchanges

ONLINE RETURN POLICY

Thank you for shopping Dance Etc.

Should you find the need to return an item that you have purchased from shopdanceetc.com, please contact us at danceetcnc@gmail.com
within 7 days of your original purchase date for a Return Authorization Form.
Once your Return is approved, you will ship the following back to Dance Etc:

  • Completed Return Authorization
  • Original Invoice
  • Item / Item(s)


*Please allow up to 10 Business days for processing.
Email notification will be sent upon receipt and approval, given merchandise is returned within 14 days of purchase and all conditions* are met to satisfy return. Original shipping and return shipping fees are non-refundable. Customer is responsible for shipping / handling costs of returned items. Approved refunds will be made to the account originally charged.

If you believe you may have received Incorrect Merchandise or a Defective Item, please contact us Immediately Upon Receipt at sales@shopdanceetc.com

RETURN CONDITIONS | The following Return Conditions must be met: 

  • Item(s) must be New, Unused, Unworn, Unwashed, Unsewn, Unmarked
  • Original Tags must be attached 
  • All Original Packaging included
  • Merchandise must be returned within the 14-days of Purchase

FINAL SALE ITEMS | Please note the following items are Final Sale and not eligible for Return:

  • PPE
  • Tights
  • Undergarments and Nude Leotards
  • Dance Belts and Trunks
  • All Hair Accessories
  • Foot Padding, Including all Pointe Shoe Accessories
  • Special Order Items 
  • Gift Certificates
  • Cobbling
  • Clearance/Sale  Items


If returned merchandise does not meet the above listed conditions, is returned outside of the 14-day time limit, is soiled, damaged,
dirty, used or appears worn, we reserve the right to deny a refund.
Your original purchase will be returned to you at your own expense and NO REFUND will be issued.
A standard rate shipping charge will be applied to your card. 

Please note, in addition to the above guidelines, returns on Bulk Orders* require a 25% restocking fee.
(Bulk Orders constitute 3 or more of any 1 Item)



IN-STORE RETURN | EXCHANGE POLICY

Thank you for Shopping Local. We appreciate your support of Small Business.

Should you find the need to return an item purchased at Dance Etc,. eligible items will be accepted for Exchange or Store Credit when accompanied by an original store receipt within 14 days of purchase date.
Refunds are not issued. 

Merchandise eligible for Exchange/Return, must be New, Unused, Unworn, Unwashed, Unsewn, Unmarked,
in Original Packaging, with Tags Attached.
Pointe Shoes may be exchanged for a different Size/Style or Store Credit, provided ribbons or elastics have not been sewn, attached or marked within 14 days of purchase.
Item(s) that are returned Soiled, Damaged, Dirty, Used, Un-tagged, Un-boxed or Un-packaged will be denied.

FINAL SALE ITEMS | Please note the following Items are not eligible for Return or Exchange:

  • PPE
  • Tights
  • Undergarments and Nude Leotards
  • Dance Belts and Trunks
  • All Hair Accessories
  • Foot Padding, Including all Pointe Shoe Accessories
  • Special Order Items 
  • Cobbling
  • Gift Certificates
  • Clearance and Closeout Items


For Online Purchases, please refer to the Online Return Policy above.

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