Returns & Exchanges

 

ONLINE ORDER RETURN/EXCHANGE POLICY

Returns for Exchange* must be made within 7 days of receipt.
Item and/or Items eligible for Exchange or Store Credit must be in their original NEW, UNUSED Condition, in Original Packaging, and with Tags Attached. 
We reserve the right to deny an Exchange or Store Credit if it is soiled, damaged, dirty, used, and/or appears worn, rendering it unmerchantable.
Customer is responsible for all shipping charges to Return Item for Exchange or Store Credit and understands that a Store Credit may be issued to satisfy Return if same Item is unavailable.

SHOES*

Shoes* listed as Clearance/Final Sale are not eligible for Return/Exchange.
Shoes* eligible for Return/Exchange may be Exchanged for another Size/Style or Returned for Store Credit ONLY, within 7 days of receipt.
All Shoes must be NEW, UNUSED and in their Original Packaging.

Pointe Shoes may be Exchanged for a different Size/Style or Store Credit ONLY, within 7 days,  provided they are returned in their NEW, UNUSED, UNWORN, Original Condition,
without ribbons or elastics sewn, attached or marked, in their original packaging, and with their original receipt.

Clearance and Closeout Shoes are FINAL SALE – NO Exchanges. NO Returns.

FINAL SALE ITEMS | NO RETURN. NO REFUND. NO STORE CREDIT. NO EXCHANGE.

  • Tights
  • Undergarments and Nude Leotards
  • Dance Belts and Trunks
  • All Hair Accessories
  • Foot Padding, Including all Pointe Shoe Accessories
  • Special Order Items 
  • Cobbling
  • Clearance and Closeout Items

IN-STORE RETURN/EXCHANGE POLICY

Purchases made at Dance Etc. are eligible for Exchange* or Store Credit within 30 days of purchase date with an original store receipt. Refunds are not issued.
Item and/or Items eligible for Exchange must be in their original NEW, UNUSED Condition, in Original Packaging, and with Tags Attached. 
We reserve the right to deny a Return/Exchange if item(s) are soiled, damaged, dirty, used, are un-tagged, and/or appear worn, rendering them unmerchantable.

SHOES*
Shoes may be Exchanged for another Size/Style or Returned for Store Credit ONLY,  within 30 days, when accompanied with a Store Receipt.
All Shoes must be NEW, UNUSED and in their Original Packaging.

Pointe Shoes may be exchanged for a different Size/Style or Store Credit ONLY, within 30 days,  provided they are returned in their NEW, UNUSED, UNWORN, Original Condition, without ribbons or elastics sewn, attached or marked, in their original packaging, and with their original receipt.

Clearance and Closeout Shoes are FINAL SALE – NO Exchanges. NO Return for Store Credit.

FINAL SALE ITEMS | NO EXCHANGE. NO RETURN.

  • Tights
  • Undergarments and Nude Leotards
  • Dance Belts and Trunks
  • All Hair Accessories
  • Foot Padding, Including all Pointe Shoe Accessories
  • Special Order Items 
  • Cobbling
  • Clearance and Closeout Items

Limited Hours 3/16 - 3/21- OPEN TUES/THU 12pm - 6pm | SAT 10am - 5pm | CLOSED MON | WED | FRI